Razorpay payment gateway review

Razorpay Payment Gateway Review 2020

You have the option of accepting online payments if you are a business owner, individual, or developing business owner who wants to start a web-based business and sell something online. In order to achieve optimum revenue, you must have the best payment options available to your worldwide customers. So let’s start unbiased Razorpay Payment gateway Review how it suits all your needs.


  • The Razorpay feature set is very competitive and often much better than other popular market players, such as PayUmoney, Payubiz, and CCAvenue.
  • Reliable, clean, and developer accessible APIs, plugins, and libraries that allow you to concentrate on developing great products. 
  • PCI DSS Level 1 compliant with frequent third-party audits and a dedicated internal security team to ensure that your data is always secure.


Transaction Success rates can be improved


What’s the Razorpay Payment Gateway?

Razorpay Payment Gateway is a payment gateway that is developed for Indian companies and operates both online and offline. The platform is compatible with many digital payment methods and thus improves user experience. This payment gateway is fully safe and has been approved by PCI DSS. Razorpay accepts payments in up to 100 currencies from countries around the world such as China, Russia, the United States, the United Kingdom, France, etc.

 How to set up The payment Process 

The setup process is hassle-free and is completed in two steps. The business information, along with the promoter or director’s PAN number, is needed in the first stage. In order to complete the second step, the KYC process requires proof of business, proof of organizational address, and details of the website. After setting up, this system is prepared to receive payments for your organization.

How does Razorpay help to keep cash flow smooth?

Apart from accepting payments from your clients or customers, you can also automate payments to your employees and vendors. This ensures that you will never run out of capital. You can accept payments through different Payment Gateways, Payment Links, and Payment Pages. With the Razorpay payment gateway, you can simplify, automate, and speed up all your financial transactions and banking operations. You can also receive all your payments within 12 working hours.

Razorpay Payment Gateway Price

Two plans, namely a Standard plan and an Enterprise Plan, can be used for the Razorpay pricing. The price plans for each plan depend on the user’s individual needs.

What are the advantages of  Razorpay?

You can manage business transactions effectively by using Razorpay. This offers a wide range of more than 100 payment options from around 58 banks, including debit cards, credit cards, EMI, and new cards, as well as the UPI and nine bags. This platform also provides NEFT, RTGS, and IMPS options. Razorpay Software offers EMI with cardless entry, and whether the company or consumer belongs it does not matter. Essentially, Razorpay accepts payments from almost everywhere.

The program produces accurate statistical analyses of all expenses, deductions, and settlements in addition to accepting payments, which help track actual income. Razorpay complies with all Level 1 PCI DSS rules and regulations and offers great security alongside an internal team that ensures safe and sound customer data.

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See the best payment gateway in India

CCAvenue is one of the oldest players in the eCommerce payment gateway industry of India. More than 100 payment options are available including different credit card types, debit cards, internet banking, and EMI.

EBS is a major payment gateway on their eCommerce site in India used by many merchants. It powers around 85% of Indian eCommerce websites. It offers a wide range of features, which are free of cost, for all the customers with the Payment Gateway.

PayU India is one of the most promising payment gateways of India. Snapdeal, Goibibo, Bookmyshow, Freecharge, Jabong, and Groupon on board. The higher you pay for the gateway, the lower TDR you pay on each transaction.

Zaakpay ‘s special Start-up offer can be beneficial for people who are trying to launch their eCommerce business. Based on your business model, they give you a custom quote of your transaction rates. To get this payment portal, you do not have to pay the setup fees. This gateway features a special mobile SDK for integration with mobile apps.

Citrus‘s low TDR which is 1.99% + Rs. 3 Flat makes it a steal deal for eCommerce payments. The recurring Maintenance cost of Citrus is Rs. 4900 per year.

Razorpay Fee and Rates

The service charge of the Razorpay Payment Gateway are:

Cost of annual maintenance: ZERO

Transaction charge per transaction: Transaction charge per transaction: clear and concise pricing plans that do not have invisible fees: 2% by transaction success;+1% for EMI, Amex and international cards;+1% for establishment fees; • No annual maintenance fees; +18% for a transaction fee.

Razorpay Payment Gateway Service main features are:

International Payment / Credit Card Support: international clearance is a separate and lengthy procedure subject to the approval of the bank.

  • Does not support multi-currency
  • Zero withdrawal Fee
  • Settlement days: 3 days in your connected Bank account.
  • Customer Support: Chat Support and email support
  • Required documents
  • No day to start a transaction: near to activation in real-time. Except for the processing of papers.
  • Supported eCommerce CMS System: All including WooCommerce, Magento, CS-Cart, Opencart, Shopify, WHCMS.
  • Integration of smartphone apps: Smartphone SDKs for Android and iOS over Cordova / Phonegap.

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Razorpay Payment Gateway Negative Review & Complaints

We have found 1 negative review against Razorpay on Trustpilot and even more on other sites like g2 for consumer protection. Most of these reports, however, are complaints against businesses using Razorpay as their payment service, rather than the company itself. While, of course, Razorpay is not responsible for the fraudulent practices of merchants that are using its services, we strongly believe that it could do far better to weaken fraudsters and shady companies. We found several common issues among all these complaints, including:

  • Frozen / received funds and transactions canceled
  • Poor service to customers

Positive Reviews & Testimonials

Razorpay dedicates a whole area of its website to the satisfied customers’ testimonials. You will also find Razorpay Stories, who use Razorpay as a part of their business to send and receive payments. These profiles are detailed and impressive and give the company a positive image. We also found a few more positive comments from people who used the service without experiencing any of the issues affecting users throughout the web.

Final Verdict

So. It’s no surprise that so many of the testimonials for Razorpay come from merchants and eCommerce businesses. If your business needs a reliable merchant account that can handle large numbers of transactions and provide a payment gateway for customers to place and pay for orders, Razorpay will work for you. Manage the business, automate bank transfers of NEFT / RTGS / IMPS, receive recurring payments, and send customer invoices from a single location. Razorpay is the only payment solution in India that allows businesses to accept, process, and disburse payments through their product suite.

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Most frequent questions and answers

Is Razorpay safe?

Yes, All Razorpay products are industry-standard 100 percent PCI DSS compliant and certified. Razorpay is the only converged payment solution company in India that allows your business to accept, process, and disburse payments through its product suite.

How do I get a refund from Razorpay?

Go to and login with your credentials to the Razorpay website. Next, click on the payment from the list you want to refund under the Payments tab. Click the Refund Payment button at the bottom of the page.In the next dialog box, click OK to refund the full amount or check Partial Refund to refund the partial amount.

How do I check my Razorpay payment?

Log in to your Razorpay Dashboard, click Transactions, and then click Payments and click on the payment ID.

How do I contact Razorpay?

Raise a support ticket from your dashboard for any technical problems.You can also contact us on 1800-2700-323 in case of an emergency.

Razorpay Reviews
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